LOADING

Frequently Asked Questions

What Fuels the Heartbeat of Your Mission?

Embark on a journey with My Send Space and discover the driving force behind our mission: providing users with unwavering privacy and seamless anonymous file-sharing in a straightforward, user-centric environment. We champion simplicity and order in our features, ensuring the privacy of both senders and receivers within each Workspace without compromise. The exclusive embrace of cryptocurrency further solidifies our commitment to privacy, shaping a distinct file-sharing platform where your privacy is an exclusive priority!

How Robust is the Security in Transmitting My Files?

Initiate secure file transmission by navigating your backend control panel. Craft a workspace, set parameters, and generate a secure Workspace download link. Share this link with friends, family, or coworkers, enforcing a password for access. Additionally, customize the option to set links and files to self-destruct after a specified number of downloads. It's a secure, user-friendly, and reliable process.

Is There a Financial Aspect to Your Service?

Accessing and sharing Workspaces comes at no cost. New members can delve into a complimentary trial to create their own Workspaces and share files. For a more in-depth understanding, explore the details on our plans page.

Can Your Site Be Trusted?

Absolutely! We implement fully secure SHA-256 encryption SSL services for seamless data transmission. Upholding privacy, we refrain from scanning or reviewing the contents of files within any Workspace, ensuring the preservation of your privacy.

Why Solely Embrace Bitcoin?

We exclusively accept Bitcoin and select ERC-20 tokens to ensure complete anonymity and establish a robust privacy barrier against external entities. Our commitment is unwavering - to respect and value the privacy of our users, prioritizing the safeguarding of their identity and personal information.

If My Workspace Expires or Self-Destructs, Can I Retrieve Files?

Regrettably, no. In alignment with our privacy policies, we do not save or restore files. Once a file is lost, the only accessible copies are those downloaded from your Workspace.

How Does Your Refund Policy Work in the Cryptocurrency Realm?

Given the unidirectional nature of Bitcoin and other accepted cryptocurrencies, where payments flow solely to us, refunds are not part of our service offering.

Do You Seamlessly Integrate with Dropbox or Onebox?

Currently, integration with Dropbox or Onebox is not part of our repertoire. However, we are actively engaged in developing a seamless solution to incorporate both systems in the near future, enhancing your Workspace experience for unparalleled ease of use.